Vintage Pen Sacs and Parts from The Pendragons

The Pendragons
Sheaffer Snorkel, PFM and Touchdown End cap washers Now Available.   

50gm Tubes of Simichrome are temporarily unavailable due to a manufacturing breakdown at the factory.
We will relist as soon as we have received stock.
250gm Tins unaffected.
       


Payment, Delivery & Returns

Payment

WE ARE OPERATING THE HIGHEST LEVEL ONLINE PAYMENT PROTOCOLS VIA OUR PAYMENT GATEWAY.
IT IS ESSENTIAL THAT YOUR BROWSER IS UP TO DATE. THIS WILL ENSURE A SECURE AND TROUBLE FREE SHOPPING EXPERIENCE.
IF YOU RECEIVE POP UP ERROR MESSAGES DETAILING "CANNOT CONNECT' OR "PAGE NOT FOUND" PLEASE UPDATE YOUR BROWSER 
TO THE LATEST VERSION.


TO ENSURE YOU RECEIVE ALL YOUR PURCHASE AND DELIVERY INFORMATION
PLEASE ADD info@vintagepensacsandparts.com TO YOUR CONTACTS



ALL PRICES SHOWN ARE IN £ STERLING.

Order may be paid with your Credit or Debit Card.

You may also pay with your paypal account.

UK customers may also use the following payment methods.

Direct Bank Payment (BAC'S)

Details for the above are given on the BANK TRANSFER payment page at checkout.
Just click this payment option at the checkout and the details are there.

Cheque (Made payable to Thependragons) Goods will be held until cheque clears, usually 5-7 working days.
Postal Order (Made payable to Thependragons)
Barclays Pingit

Details for the above are given on the payments page at checkout.

INTERNATIONAL customers may also pay with the following method.

Direct Bank Payment (IBAN / SWIFT)

Details for the above are given on the BANK TRANSFER payment page at checkout.
Just click this payment option at the checkout and the details are there.

WE DO NOT ACCEPT PAYMENT DRAWN ON CHEQUES FROM INTERNATIONAL CUSTOMERS.

Delivery

THE PENDRAGONS DO NOT HAVE FACILITIES FOR ORDERS TO BE COLLECTED FROM THE PREMISES.

WE POST WORLDWIDE, CHOOSE YOUR DESTINATION AND THE CORRECT POSTAGE RATE WILL BE ADDED TO YOUR ORDER.

PLEASE NOTE THE MAXIMUM WEIGHT FOR INTERNATIONAL POST IS 2kg. 
IF THE PACKAGE WEIGHT IS MORE THAN 2kg, IT WILL BE SPLIT INTO PACKAGES WITH A WEIGHT OF LESS THAN 2kg.
IF YOU WOULD PREFUR TO RECEIVE A SINGLE PACKAGE IT WILL BE SENT BY AN INTERNATIONAL COURIER SERVICE.
THE COST FOR THIS TYPE OF SERVICE STARTS AT IN EXCESS OF £75.00 STERLING.

Postage rates are determined by your location and the total weight of your order. You can view the current shipping total at any time by viewing your basket.

Goods will normally be dispatched within 1-3 working days, with the exception of Sundays, Public and Bank Holidays when items will be posted on the next working day.

We post within the UK by Royal Mail 1st Class Mail (Delivery timescale aprox 2-4 working days) and WORLDWIDE by Royal Mail Air Mail. (Delivery timescale aprox 5-15 working days to reach the receiving country. Then dependant on the local postal service.) SEE ABOVE NOTE ON MAXIMUM WEIGHTS.

Delivery time will vary depending on final destination and service purchased.

PLEASE NOTE PACKAGES THAT ARE RETURNED BY THE DELIVERING POSTAL SERVICES AS "ADDRESS NOT FOUND" OR "NOT COLLECTED" BY RECIPIENT.
We will email you to let you know that the package has been returned to us. You can choose to have the package sent again (Additional postage charges will apply) 
If you would prefure a refund let us know and we will credit your original payment method.
It is the buyers responsibility to ensure that your delivery details are correct.

 

UK Customers are able to choose tracked postage if required.

International packages will be accompanied by the relevant contents and value declaration attached to the packet, buyers are responsible for all taxes and duties levied by the receiving country.

International customers have the option of having there purchases sent by ROYAL MAIL INTERNATIONAL SIGNED FOR. this option is available for you to choose if required before the check out page.

Please refer to our terms and conditions for full details.

Returns and Cancellations

You may cancel your order up to 30 days after the order date in accordance with the Distance Selling Regulations.

Where applicable we will give you a full refund of the purchase price, including any carriage charges (or part of, if only some of the items are returned) that we charged you for the items that you return to us.
Any Import duty or local taxes are not refundable.
Once good have been returned in the condition they were dispatched, the refunded of your payment will be made within 48 hours to your chosen payment method.
Goods that have been used or altered in any way are not subject to our returns policy.

You may either email or telephone us to let us know you wish to cancel or return any item.

You are responsible for the return postage costs.
The return postage cost should be similar to that which was paid originally. International customers note the cost of return my differ due to exchange rate fluctuations.

Items are to be returned to:
Thependragons
The Manor Cottage
Hazelbury Bryan
Dorset
DT10 2ED
England

This does not affect your statutory rights.

Please refer to our terms and conditions for full details.

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